Frequently Asked Questions
Everything you need to know about your Solovair footwear.
Where are Solovair boots and shoes manufactured?
All Solovair footwear is handcrafted at our NPS Shoes factory in Wollaston, Northamptonshire, England, using traditional Goodyear welted construction methods.
How do I find the correct size for my Solovair boots?
Solovair footwear often runs slightly large compared to standard fashion brands. We recommend checking our detailed size guide and measuring your foot length to ensure the best fit.
What is the difference between Solovair and other air-cushioned brands?
While we share a history with other air-cushioned brands, Solovair is distinguished by our 'Soft Suspension' sole and our commitment to 100% British manufacturing in our original factory.
How long does shipping take and do you ship internationally?
We offer worldwide shipping. Domestic UK orders typically arrive within 2-3 working days, while international shipping times vary between 5-10 working days depending on the destination.
Can Solovair boots be resoled?
Yes, because our footwear is Goodyear welted, the soles can be replaced by a professional cobbler or through our official refurbishment service, significantly extending the life of your boots.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in unworn, original condition with all packaging intact. Please note that return shipping costs may apply.